Bloomaftermom respects the privacy of customers and website visitors. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you visit www.bloomaftermom.com, contact us, or purchase our home organisation and physical arrangement services.
Data Controller The organisation responsible for personal information processed through this website is:
Address: 15 Montpelier St Unit B101, Brampton, ON L6Y 6H4, Canada
Bloomaftermom applies appropriate privacy practices in accordance with applicable Canadian privacy requirements and, where applicable, European data protection requirements.
Information We Collect Depending on how you interact with us, we may collect:
Name and contact details;
Email address and telephone number;
Billing, transaction, and payment confirmation details (processed securely via our payment provider, Stripe);
Booking and service-related information;
Information you provide when contacting customer support;
Website usage information, such as IP address, browser type, and basic device information;
Cookie and similar online identifiers where applicable.
We only seek information reasonably required for the purposes described in this Policy.
How We Use Personal Information We may use personal information to:
Process and manage home organisation service bookings;
Communicate with customers about enquiries, appointments, and transactions;
Provide the physical arrangement services requested by customers;
Process payments securely and maintain transaction and accounting records;
Respond to customer requests and complaints;
Operate, maintain, and improve our website;
Meet applicable legal, tax, and regulatory obligations.
Third-Party Payment Processing and Data Disclosure To process payments securely, we use Stripe as our third-party payment gateway. When you make a purchase, your payment details (such as credit card information) are collected and processed directly by Stripe in accordance with Stripe’s privacy policy and terms. Bloomaftermom does not store full credit card numbers on its servers.
We may also disclose personal information where reasonably necessary to operate our business, fulfil a requested transaction, comply with legal requirements, or respond to lawful requests. We do not sell customers’ personal information.
Legal Basis for Processing (GDPR Compliance) Where the GDPR applies, personal information is processed where necessary to perform a contract, comply with a legal obligation, pursue a legitimate business interest (such as fraud prevention and business administration), or where the customer has provided consent. Consent may be withdrawn at any time by contacting us.
International Data Transfers As Bloomaftermom is based in Canada and serves customers internationally, personal information may be processed or stored outside the country in which a customer resides. Where European data protection law applies, relevant safeguards and lawful transfer mechanisms are utilized for cross-border data transfers.
Cookies and Tracking Technologies Our website uses cookies and similar technologies that are strictly necessary for website operation, security, checkout processing, and user preferences. Where consent is legally required for non-essential analytics cookies, such cookies are only activated after consent has been provided.
Data Retention We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service administration, accounting requirements, tax compliance, and the establishment or defence of legal claims. When no longer required, information is securely deleted or anonymised.
Your Privacy Rights Subject to applicable law, individuals may have rights to access, correct, erase, restrict, or object to the processing of their personal information, as well as data portability where applicable. Requests may be submitted directly to our contact email: station@bloomaftermom.com. We may verify your identity before processing your request.
Privacy Complaints If you have a privacy concern or complaint, please contact Bloomaftermom first at station@bloomaftermom.com. European and Canadian individuals may also contact their local data protection or privacy oversight authority if they believe their rights have not been respected.
Changes to This Policy Bloomaftermom may update this Privacy Policy when necessary to reflect changes to our services or applicable legal requirements. The latest version will be published on this page with its effective date.
We use cookies to enable our website to function properly, to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
